Contact the Faculty of Graduate & Postdoctoral Studies

Student Service Portal

For current students and applicants, the fastest way to get support is through the Student Service Portal. Log in with your CCID to confirm your identity and receive assistance quickly.

If you do not have a CCID, please  to access the portal.

In-Person Support

Monday to Friday (except holidays)
8:30 a.m. - 12 p.m. MT and
1 - 4 p.m. MT
2-29 Triffo Hall

Appointments are not necessary, simply join the queue upon your arrival.

Live Chat

Monday to Friday (except holidays)
3 - 4 p.m. MT

Prospective Student

Choose the advising option that best fits your needs:

Department-specific advising
 → Contact your department directly.

General advising (on minimum standards that apply to all graduate programs).
 →
 →

Request Letters

To request documentation, please log in to the Student Service Portal.


Available to graduate students who are completing or have recently completed their program.

 
Available once you have finalized course registration in Bear Tracks.

By Phone

Monday to Friday (except holidays)
8:30 a.m. - 12 p.m. MT and
1 - 4 p.m. MT

780-492-3499

Student Inquiries

General Information
Reach out to GPS about general academic or program matters:
  • Come see us at Triffo Hall (see office hours above)
Admissions Information
Search for a graduate program:
Find out about program application requirements, deadlines, document requirements, and all other department or program-based admission processes:
Learn more about general inquiries related to Canadian and International admissions:
  • Explore GPS's website for Prospective Students
  • Come see us at Triffo Hall (see office hours above)
Get help with inquiries related to online applications for admissions, including technical issues and application fees:
Learn more about student IDs (CCIDs):
  • Contact
Academic + Program Information
Explore your academic program:
  • First, reach out to the graduate advisor in your department/faculty
  • Explore GPS's website for Current Students
  • Come see us at Triffo Hall (see office hours above)
Find details about course registrations and final/candidacy exams:
  • First, reach out to the graduate advisor in your department/faculty
  • Come see us at Triffo Hall (see office hours above)
Learn more about withdrawals, leaves of absence and changes of category:
  • First, reach out to the graduate advisor in your department/faculty
  • Come see us at Triffo Hall (see office hours above)
Update your personal or citizenship information:
  • Come see us at Triffo Hall (see office hours above)
Graduate Scholarships + Student Loan Forms Information
Access financial resources via graduate scholarships and awards:
Request completion of student loan forms and documents:
  • with your loan forms attached. The completed form will be returned to you via email within 5 business days. Please ensure you are registered prior to requesting verification on your loan forms
  • Come see us at Triffo Hall (see office hours above)
Tuition + Fee Information
Learn more about your instructional and non-instructional fees:
Professional Development Requirement Information
Explore PD requirement and learning opportunities:
Ethics + Academic Citizenship Information
Access information on ethics requirements and related learning opportunities:
Improving Your Teaching Skills
Discover more about the Graduate Teaching and Learning Program:
Sharing Your Work with the Wider Community
Get involved in the Community Connect Program:
Internship Information
Learn more about the Graduate Student Internship Program:

Faculty + Staff Inquiries

General Information
To reach out to GPS:
  • Come see us at Triffo Hall (see office hours above)

GPS Associate Deans Appointment Bookings

Students wishing to book an appointment with a GPS associate dean to discuss an academic issue should send a request by email to ascdean@ualberta.ca.

Graduate coordinators or other faculty members wishing to book an appointment with a GPS associate dean to discuss an academic issue can either phone associate deans directly or preferably send an email request. (Find the Dean's and Associate Deans' contact information »)

For additional information, please consult the Staff Directory.

Graduate Student Services Specialists

For all inquiries related to Registration, Degree Requirements, Supervisor Updates, Records or Exams & Convocation, please contact the graduate program progression specialist responsible for your program. The specialists work with the primary and secondary associate deans to ensure all inquiries are handled efficiently and effectively. See this .

For all inquiries related to awards, scholarships and postdoctoral fellowships, .

Staff Directory

You can find the staff directory for the Faculty of Graduate & Postdoctoral Studies here »

Need to find a specific staff member? Try the .